Legal Notice

Sanofi Aventis Healthcare Pty Limited (“sanofi-aventis”) maintains this Web site (the "Web site") for your personal entertainment, information, education and communication. Please feel free to browse the Web site.

Intellectual property

This site is owned and operated by sanofi-aventis .The presentation and each of the materials, including trademarks, logos and domain names, posted on the web site located at www.naturesown.com.au (hereinafter the "Site"), are protected by the applicable laws as regards Intellectual Property, and are owned by sanofi-aventis or have been subjected to authorisation of use granted to it.

No material from the Site may be copied, reproduced, modified, republished, uploaded, distorted, transmitted or distributed in any way, on any support, in total or in part, without sanofi-aventis' prior written consent, with the exception of one single copy of the materials which you may download on your personal computer for personal, non-commercial home use only, provided you respect all intellectual property rights and any other right which may be mentioned. The following notice shall appear on all copies of whole or part of the content of the Site: "Copyright © 2011 sanofi-aventis. All rights reserved.".

Sanofi-aventis reserves the right to pursue any counterfeit of its intellectual property rights.

Nature of Information

The Site contains information relating to health and supplementation. This is for information purposes only and is not meant to be a substitute for the advice provided by your own physician or any other medical or paramedical professional. You should not use the information contained herein for diagnosing any illness or physical problem. You should always consult your own physician and any competent professional health advisors.

Links to other sites

The responsibility of sanofi-aventis will not be called into account with regard to any third-party site to which you may have gained access via the sanofi-aventis website. We have no way of controlling the content of these third-party sites which remain totally independent of sanofi-aventis. What is more, the existence of a link between the Site and any third party site in no way implies that Sanofi-aventis in any way approves of the content of this site, or, moreover, any use to which such content may be put. Furthermore, it is your responsibility to take the necessary precautions to prevent the Site being contaminated by, including, but not limited to, one or more "viruses", "Trojan Horses" or any other "parasites".

External sites may contain hyperlinks leading to the Site. Any such hyperlink shall not be installed without sanofi-aventis' express prior consent. In any case, sanofi-aventis is in no way responsible for the unavailability of such external sites and sanofi-aventis does not review, control, approve, nor is it responsible for any content, advertising, products or other materials available on or accessible via those sites.

Limitations of liability

Sanofi-aventis makes every effort to ensure to the best of its abilities the accuracy and updating of the information broadcast on the Site, whose content the company reserves the right to change at any time and without prior notice. Nonetheless, sanofi-aventis cannot fully guarantee the accuracy, precision, updating or exhaustiveness of the information made available on the Site.

As a result, and with the exception of direct damage resulting from wilfull misconduct or gross negligence by sanofi-aventis, the latter cannot be held liable for:

  • any imprecision, inaccuracy or omission relative to the information provided on the Site;
  • any damage resulting from fraudulent intrusion by a third party leading to the modification of the information or materials provided on the Site;
  • in a more general way, any damage, direct or indirect, regardless of its cause, origin, nature or consequences, even whilst sanofi-aventis has been aware of the foreseeability of such damage, whether it be the result of (i) access or inability to access the Site, (ii) the use of the Site, including any damage or virus which may infect your computer system or any other product, and/or (iii) credit given to any information provided directly or indirectly by the Site.

The materials in the Site and all other sites are provided "as is", without any kind of warranty, whether express or implied. Sanofi-aventis does not offer any express or implied warranty relative without limitation to their merchantability and fitness for a particular purpose.

Availability of the web site

You acknowledge that (i) it is technically impossible that the Site will be provided free of defaults and that sanofi-aventis cannot take any responsibility for this, (ii) that defaults may lead to the temporary unavailability of the Site, and that (iii) the operation of the Site may be adversely affected by conditions and performances outside sanofi-aventis’ control, such as, for example, transmission and telecommunication links between sanofi-aventis and you and between sanofi-aventis and other systems and networks. Sanofi-aventis and/or its suppliers may, at any time, temporarily or in permanently modify or interrupt, all or part of the Site in order to perform maintenance work and/or make improvements and/or changes to the Site. Sanofi-aventis is not liable for any modification to or suspension or interruption of the Site.

Information on the products

The information contained and broadcast on the Site may contain direct or indirect references to sanofi-aventis products, programmes and services which are not proposed or available in certain countries or regions, or which may be offered under a different trademark, and which may be subject to different regulations and conditions of use according to the country. Such references do not imply any intention on the part of sanofi-aventis to sell these products, programmes or services in your country. Please consult the local sanofi-aventis subsidiary or your sanofi-aventis commercial partner for any information concerning the products, programmes and services which are available in your region / country.

Jurisdictional disposal

The Site and its content are governed by the Laws of Australia. Any possible litigation referring to the site and its content will come under the competence of Australian Courts.

Legal Notice


Site Editor:

Sanofi Aventis Healthcare Pty Limited trading as Sanofi-aventis Consumer Healthcare A.C.N. 076 651 959 87 Yarraman Place, Virginia QLD 4014 AUSTRALIA

Terms & Conditions


Sanofi-aventis maintains this Web site (the "Web site") for your personal entertainment, information, education and communication. Please feel free to browse the Web site.

The Web site contains information about products that may or may not be available in any particular country or region of the world, may be available under different trademarks in different countries and, where applicable, may be approved or cleared by a government regulatory body for sale or use with different indications and restrictions in different countries. However, the Web site and its contents are designed to comply with Australian laws and regulations. Although accessible by others, it and its content are intended for access and use by Australian residents only.

The Web site may contain from time to time information related to various health, medical and fitness conditions and their treatment. Such information is not meant to be a substitute for the advice provided by a professional health care provider. You should not use the information contained herein for diagnosing a health or fitness problem or disease. You should always consult a professional health care provider.

The Web site contains information concerning sanofi-aventis that may be useful to the Company's customers and employees as well as the general public. In particular, sanofi-aventis makes no representations or warranties as to the availability, accuracy or completeness of any information contained herein and expressly disclaims any obligation to update said information, except to the extent required by Government regulations. Sanofi-aventis further assumes no liability or responsibility for any errors or omissions in the content of the Web site.

Through your access and use of the Web site, you accept, without limitation or qualification, the terms and conditions ("Terms and Conditions") set forth below.

Terms & Conditions

  1. You may freely browse the Web site. You may freely download material therefrom. Any and all downloaded materials may be used by you for personal, non-commercial use. You may not, however, distribute, modify, transmit, reuse, repost or use any of such materials for public or commercial purposes, without the express written permission of sanofi-aventis. All copyright and other proprietary notices contained in downloaded materials must be retained.
  2. You should assume that all contents of the Web site are copyrighted unless otherwise noted and may not be used except as provided herein and without the express written permission of sanofi-aventis. Images of people or places displayed on the Web site are either the property of, or used with permission by, sanofi-aventis.
  3. The use of these images by you is prohibited unless specifically permitted by these Terms and Conditions or by specific permission provided elsewhere on the Web site. Unauthorized use of the images may violate copyright, trademark, privacy and/or publicity laws as well as communications regulations and statutes.
  4. Your use of the Web site is at your own risk. Neither sanofi-aventis nor any other party involved in creating, producing or delivering the Web site is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, or browsing in the Web site. This includes damages to, or arising out of viruses that may infect, your computer equipment or other property. Without limiting the foregoing, everything on the Web site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
  5. Any communication or material that you transmit to, or post, on the Web site by electronic mail or otherwise, including any data, questions, comments, suggestions or the like, is, and will be treated as, non-confidential and non-proprietary information. Sanofi-aventis, or any of its affiliates, may use such communication or material for any purpose whatsoever, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and further posting. Further, sanofi-aventis and its affiliates are free to use any ideas, concepts, know-how or techniques contained in any communication or material you send to the Web site for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products.
  6. The trademarks, logos and service marks (collectively, the "Trademarks") displayed on the Web site are registered and unregistered trademarks of sanofi-aventis and others. Nothing contained in this Web site should be construed as granting, by implication, estoppel or otherwise, any license or right in and to the Trademarks without the express written permission of sanofi-aventis or such third party. Your misuse of the Trademarks on the Web site and in its contents, except as provided in these Terms and Conditions, is strictly prohibited. You are advised that sanofi-aventis will aggressively enforce its intellectual property rights in the Web site and its contents to the fullest extent of the law, including by seeking criminal sanctions.
  7. Sanofi-aventis has not reviewed all of the Web sites that may be linked to the Web site and is not responsible for the content of any off-Web site pages or any other Web sites linked to the Web site. Your linking to any other off-Web site pages or other Web sites is at your own risk. Once you link to another Web site, please be sure to review the legal notices and privacy policy of the new Web site. They may be different from this Web site.
  8. Although sanofi-aventis may, from time to time, monitor or review the discussions, chats, postings, transmissions, bulletin boards and the like on the Web site, sanofi-aventis is under no obligation to do so, except to the extent required by Government regulations, and sanofi-aventis assumes no responsibility or liability arising from the content of the Web site nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger or inaccuracy contained in any information within the Web site.
  9. You are prohibited from posting or transmitting any unlawful, threatening, libellous, defamatory, obscene, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability or would otherwise violate the law. Sanofi-aventis will fully cooperate with any law enforcement authorities or court order requesting or directing sanofi-aventis to disclose the identity of anyone posting any such information or materials.
  10. You are prohibited from altering, damaging or defacing the Web site or adding any unauthorized material to the Web site. You are advised that sanofi-aventis will aggressively protect the Web site and will prosecute violators to the fullest extent of the law, including by seeking criminal sanctions. Sanofi-aventis reserves the right to alter or delete material from the Web site at any time, and sanofi-aventis may, at any time, revise these Terms and Conditions and the other Policies set forth in this Web site by updating this posting. You are bound by any such revisions and should, therefore, periodically visit this page to review the then current Terms and Conditions and Policies.

Privacy Policy

Sanofi-aventis respects the right of individuals to privacy and the confidentiality of information about individuals.

Sanofi-aventis is bound by the National Privacy Principles ('Principles') contained in the Privacy Act 1988 (Cth) (‘Privacy Act'). The Principles are designed to protect the confidentiality of personal information and the privacy of individuals by regulating the way personal information is managed by certain private sector organisations, including sanofi-aventis. In summary, the Principles define 'personal information' as information or an opinion relating to an individual that can be used to identify that individual.

This Policy does not apply to third party on-line resources to which sanofi-aventis’ web site might be linked where sanofi-aventis does not control the privacy practices of such resources.  However, sanofi-aventis will endeavour to link to on-line resources that are known to abide by the Principles.

Why does sanofi-aventis collect personal information?

Sanofi-aventis is a leading Australian pharmaceutical company and is part of the international Sanofi-aventis Group.  Sanofi-aventis is in the business of researching, developing, manufacturing and marketing pharmaceutical products.  As a matter of conducting its routine business, Sanofi-aventis may collect the following types of personal (including health) information:

Consumers/Patients

Sanofi-aventis obtains personal information from patients or members of the public, both in writing and through telephone inquiries. The type of information sanofi-aventis collects in this situation includes a person's name, address and contact details, and information relating to the inquiry.  Sanofi-aventis may also collect information about the patient or consumer's current and past medical status, such as medications being taken, the names of the patient’s doctors, medical procedures undergone and other information that is reasonably required to properly respond to an inquiry.

Collecting this personal information is necessary to enable sanofi-aventis to deal with the inquiry and may be necessary to allow us to meet any legal obligations.

On occasions, health professionals disclose personal and health information about patients to sanofi-aventis when it is considered necessary in relation to the treatment of a patient.

Healthcare Professionals and Their Employees

Sanofi-aventis collects personal information about healthcare professionals and their employees or assistants, such as doctors and pharmacists, who prescribe and dispense sanofi-aventis products, to enable it to deal with those health professionals.

Websites

When you look at www.naturesown.com.au or, the Internet Service Provider of our parent company located in France makes a record of your visit and logs the following information for statistical purposes:

  • your server address
  • your top level domain name (for example .com, .gov, .au, .uk etc)
  • the pages you accessed and documents downloaded
  • the previous site you have visited
  • the type of browser you are using.

Sanofi-aventis will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our parent company’s Internet Service Provider's logs.

Sanofi-aventis will only record your e-mail address if you send us a message. Your e-mail address will only be used or disclosed for the purpose for which you have provided it and it will not be added to a mailing list or used or disclosed for any other purpose without your consent.

Information collected from clinical trials

At times patients participate in clinical trials of pharmaceutical products in order to further research and development of certain drugs or health services. In doing so, patients may provide personal information to the doctor or investigator conducting the clinical trial.

However, personal information collected by doctors and investigators conducting clinical trials is not generally provided to sanofi-aventis. Sanofi-aventis receives the information relating to a clinical trial patient's health and pharmaceutical needs in a de-identified form. Personal information such as the patient's name and address is not provided to sanofi-aventis.

On occasions people employed by sanofi-aventis, or contractors working on behalf of sanofi-aventis, may access this personal information at the source of collection for the purpose of verifying data.

Sanofi-aventis collects personal information about the doctors and investigators conducting clinical trials and people who assist them. In general, the type of information sanofi-aventis collects includes the name, address, telephone details, field of expertise, position, role in study and qualifications and includes information provided on Curricula Vitae and Financial Disclosure Forms.  Sanofi-aventis may use such information worldwide to pursue its business. In particular, sanofi-aventis is required to obtain comprehensive information about potential or actual investigators in order to maintain quality clinical trials and consistently meet global regulatory and compliance guidelines. Some of the information collected may be stored and used in the United States or other countries which are deemed to lack an adequate level of data protection in the sense of the European Community Directive on data protection (95/46/EC) dated 24 October 1995.  However, sanofi-aventis will abide by the highest standards of data protection and privacy.

How does sanofi-aventis use personal information and to whom may sanofi-aventis disclose it?

The Principles generally require sanofi-aventis to use personal information only for the primary purpose for which it is collected, or for secondary purposes that are related to the primary purpose.

In general, sanofi-aventis uses personal information for the following purposes:

  • to promote and market sanofi-aventis' products and services;
  • to provide health products or services (including advice) that have been requested;
  • to involve doctors and investigators (and the people who assist them) in clinical trials; and
  • to comply with legal obligations.

Sanofi-aventis discloses personal information to third parties, including its associated Companies, within or outside of Australia to help sanofi-aventis improve its pharmaceutical products and health services. Information may also be disclosed to regulatory authorities and ethics committees as part of a clinical trial evaluation, monitoring or inspection process.

Generally, we require that organisations outside Sanofi-aventis who handle or obtain personal information as service providers to sanofi-aventis acknowledge the confidentiality of this information, undertake to respect an individual’s right to privacy and comply with the National Privacy Principles and this Policy.

In most cases, if you do not provide information about yourself which sanofi-aventis has requested, Sanofi-aventis may not be able to provide you with the relevant service or information required.

Sensitive information is subject to greater restrictions

Some personal information collected by sanofi-aventis is considered ‘sensitive’. Sensitive information which sanofi-aventis may collect includes a person’s state of health and medical history.

The Principles require that sensitive information is used and disclosed only for the purposes for which it was provided, or a directly related secondary purpose, unless you agree otherwise or for other specific reasons such as if the use or disclosure of this information is required by law or to prevent a serious and imminent threat to life or health of an individual.

Management and security of personal information

Sanofi-aventis has appointed a Privacy Officer to oversee sanofi-aventis' management of personal information in accordance with this Policy and the Privacy Act.

All data that is collected is held electronically on password protected systems. Personal information is only accessible by persons that require access to that information to carry out their work. Sanofi-aventis has directed its staff that personal information must be dealt with in accordance with this Policy and kept secure from unauthorised access or disclosure.

Updating personal information that sanofi-aventis holds about you

Sanofi-aventis endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. Please contact sanofi-aventis if you believe that the information Sanofi-aventis holds about you requires changing or becomes out-of-date. Sanofi-aventis' contact details are set out below.

Accessing personal information sanofi-aventis holds about you

You can, in most cases, access the personal information sanofi-aventis holds about you. If you wish to do so, please contact sanofi-aventis as set out below. Written requests are preferred.

What if you have an enquiry?

If you have questions about sanofi-aventis, its privacy practices or this Privacy Policy, wish to provide feedback about this Policy, would like to update your personal details held by sanofi-aventis or wish to access personal information held by sanofi-aventis about you, please contact sanofi-aventis using the contact details below.  sanofi-aventis will endeavour to act promptly in response to a request.

Please contact:

The Privacy Officer
Sanofi-aventis Australia Pty Limited
Building D, Talavera Corporate Centre
12-24 Talavera Road
Macquarie Park NSW 2113
Email: privacyofficer.australia@sanofi-aventis.com

 

Always read the label. Use only as directed. If symptoms persist, see your healthcare professional.
Nature's Own is a trade mark of sanofi-aventis healthcare pty limited trading as sanofi-aventis Consumer Healthcare ABN 43 076 651 959.